Enterprises are increasingly relying on Web-based applications to perform mission-critical functions in service-oriented architectures. Consequently, managing these applications and quickly resolving their performance issues are key to business success. Microsoft® .NET is a popular strategy for implementing Web applications and Web services because it offers an extremely flexible development and execution environment—the Microsoft .NET Framework. Wily Introscope® for Microsoft .NET from CA helps manage the performance of applications that are based on .NET and on other technologies. It continuously monitors complex Web applications in production environments, in real time, with low overhead. It provides transaction visibility and diagnostic capabilities across the entire Web infrastructure to resolve problems before they affect customers.

Wily is comprised of two products: Introscope and Customer Experience Manager.

Introscope®

Introscope enables you to monitor complex, Java and .NET web applications in heterogeneous production environments, detect problems in the infrastructure before they affect your customers, and quickly resolve issues so you can restore your business operations and deliver superior quality of service. Introscope’s patented, low-overhead technology can be used to manage mission-critical applications end-to-end—from browser to application components to back-end systems—around the clock without degrading performance. Introscope is extensible and can provide comprehensive views of your entire application infrastructure including web applications, application servers, web servers, messaging middleware, databases, and transaction servers.

Customer Experience Manager™

Wily Customer Experience Manager (CEM) provides real-time views and proactive alerts that enable you to immediately respond to the online experience of each application end user, detect transaction problems as they happen, and ensure transaction integrity. CEM monitors every transaction in real time, analyzing the performance and quality of web-enabled business processes. When problems with real or synthetic transactions occur, CEM provides detailed analysis on the scope, severity, and business impact of the transaction defects. Further, it automatically gathers cost, resource utilization and configuration information—evidence essential to rapid problem solving and aligning IT action with business priorities.

IT administrators are responsible for making sure their customers get consistent, reliable access to their organization’s IT resources. When something goes wrong, they have to restore service quickly. Introscope manages .NET and other applications 24 hours a day, seven days a week, with low overhead, across heterogeneous technologies and operating systems. When problems occur, it identifies which ones affect users and customers most, helping administrators to triage the problems based on severity and to identify the right owners to solve them.

 Introscope for Microsoft .NET empowers your IT team with everything they need to ensure superior application performance with a single, comprehensive solution:

Key introscope capabilities:

•  Monitors 100% of all transactions and can track individual transactions across processes
•  Auto-generated views of the managed environment
•  Automatic, OOTB analytics engine to predict behavior and manage performance proactively
•  Completely customizable dashboards for individual, tailored views
•  Doesn’t require systems management frameworks but can integrate easily with them
•  Monitors applications as soon as it is installed—no coding is needed
•  Records 100% of performance data for problem solving, trend analysis, and capacity planning