Business Service Optimization (BSO)

CA’s Business Service Optimization (BSO) solutions help you achieve business alignment by translating business demand into IT services and cost-effectively delivering those services to the business.

By providing a single mechanism and process for capturing and prioritizing business demands, BSO solutions enable IT governance. BSO solutions deliver critical insight into and control of the assets, processes, people and projects supporting those services — providing visibility into the total cost of delivering IT services and their performance. Using CA’s BSO solutions, your IT organization can meet commitments to the business and deliver the most value from existing resources.

Enterprise Systems Management
A reliable IT infrastructure is the foundation of Enterprise IT Management (EITM). To ensure reliability, you need to know that a problem exists before it impacts critical business services. CA’s Infrastructure Management solutions provide comprehensive management for desktops, applications, middleware, databases, workloads, servers and networks. They include best-of-breed products that are highly integrated and span distributed and mainframe environments to ensure high quality service, as well as optimal system availability, throughput and performance.

Security Management
To effectively conduct business, you must know who your users are and what they can access. In addition, you need to know exactly what is happening in your environment, and must be in a position to intelligently and quickly react to threats. CA’s eTrust Security Management solutions enable you to proactively manage your entire security environment so you can focus on your business. eTrust is the trusted advisor in security management that helps you achieve business efficiencies, ensure continuous operations, enforce security policies and comply with regulations.